Return Policy
1. Returns & Refunds
We strive to ensure customer satisfaction with every purchase. If you are not satisfied with your order, you may be eligible for a return or refund under the following conditions:
- Items must be returned within 14 days of delivery.
- The product must be unused, unopened, and in its original packaging.
- Proof of purchase (receipt or order confirmation) is required.
- Refunds will be issued to the original payment method within 7-10 business days after receiving the returned item.
2. Non-Returnable Items
Due to the nature of our products, we do not accept returns on:
- Opened or used liquor bottles
- Perishable goods
- Gift cards or promotional items
3. Return Process
To initiate a return:
- Contact us at sales@baileysirishliquor.store with your order details.
- We will provide you with return instructions and a return shipping address.
- The customer is responsible for return shipping costs unless the item was damaged or incorrect.
- Once received and inspected, we will process your refund.
4. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:
- Photos of the damaged or incorrect item
- Your order number and details
We will arrange for a replacement or refund as quickly as possible.
5. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us at sales@baileysirishliquor.store.
6. Changes to This Return Policy
We reserve the right to modify this Return Policy at any time. Changes will be posted on this page.
7. Contact Us
For any questions regarding returns, please contact us:
Baileys Irish Liquor
Website: https://baileysirishliquor.store
Email: sales@baileysirishliquor.store
Phone: +1(615) 808-2241
Address: 1633 Manitoba St, Vancouver, BC V5Y 0B8, Canada